How to Become an Engaged Leader Using Social Media

How to Become an Engaged Leader Using Social Media Should leaders be active on social media? And if so, how can they go about being engaged and social on digital platforms? We spoke to Charlene Li, founder of Altimeter Group, and author of The Engaged Leader to hear what she has to say. You can listen to the podcast interview on iTunes, Soundcloud or keep reading for a summary of our chat. Questions by me,  answers by Charlene. About Altimeter Group and  Charlenes Role: Altimeter Group is an analyst list firm that I started back in 2008 after being at Forrester for many years, almost a decade. And we conduct research on the biggest disruptive trends that are hitting organisations. So everything from social, to digital, to Internet of Things, content, analytics, big data, big hairy problems that require holistic ways to think about them because these types of disruptions arent limited to a single industry or even a function inside an organisation. And recently we were acquired by a company called Prophet, a brand strategy and consulting firm thats based in San Francisco, but with offices all around the world. So now, we have the capabilities of being able to put our research into practice which is a fantastic way, again, to feed our research too. Why leaders need to master a new way of developing relationships: Networking has gone digital: Well, I think business has changed in a  way, in particular, the ways  we form relationships have  changed. And the fact that business is global, you have larger organisations working remotely oftentimes. Being a leader is no longer about walking around, looking people in eye, shaking their hands and saying, Are we good? in a face-to-face way. So leadership has had to evolve in ways that are in keeping with this digital era. The standards of leadership that people are inspired, to be led by the leaders still remains the same, but the way we develop and nurture and deepen those relationships has changed because of these digital tools. And I think a lot of the practices around leadership havent taken that into account. How social media can help you  enhance  company culture: Allows employees to show personality:  I think more than anything else, it allows for differences to be surfaced. It allows us to bring our full selves into the organisation. Theres a saying oftentimes in diversity circles, its a question of how much do you check at the door? Its not even a question of what do you check yourself at the door. Everybody checks a piece of themselves at the door. Encourages openness: And I think the opportunity is now with more social, more human workplaces is that we bring more of our full selves to work. And that means I can exhibit my sense of humour, my political points of views, my religious point of views. All of these different parts that make me, and bring perspective into my work, and the contributions I can make are appreciated. The benefit of diversity  for organisations: Understand different markets: I think diversity in all spirit, formats, age, gender, ethnicity, socioeconomic background helps you understand different types of thinking. And the reality is we serve a very diverse set of customers typically. We tend to not just sell to people who are like ourselves, either in B2C or B2B. And so having diverse people, first of all, helps you think about people different than you so that you can avoid groupthink. Different ways of thinking: But then its also having different ways of thinking help you approach a tough nutty problem, which is what these disruptions cause, in a new and interesting and different way. So I think the sooner you can get diversity into your organisation, and I think about diversity in backgrounds but also ways in the thinking. Its hard though because its a lot more comfortable to be around people who are like yourself, but you have a much richer organisation and richer strategy and culture if you have differences. A  step by step guide to becoming an  engaged leader: I think engagement is something that every leader aspires to. Its like Im engaged, Im involved. People feel like I know about them and I care about them. So the difference is that in the digital space, there are three things, three skills, I believe. 1. Listen at scale First of all, you can listen at scale now. Instead of just listening to people one on one, you can listen to pretty much everybody, all of your employees, and your customers, and partners in the ecosystem. And I think the thing here is not to get overwhelmed by trying to listen to everything, but to listen to the people and the voices and their topics that are going to help you make the best decisions, the most important decisions that are important to you as a leader. What I realise with leaders, its not an absolute that you listen to everything or do everything. Its about your top leadership objectives. And every successful leader knows exactly what they need to accomplish and have their organisation accomplish, their teams accomplish. So listening with a purpose is what I really recommend. 2. Share to shape The second thing, you have so many different opportunities to share your own thoughts. And communication is a key part of being a leader. And so this is sharing in order to shape that relationship between the leader and the followers. I think curation is always a great place to start, but at some point, we want to hear from the leader, well, what are you thinking about? People will spend an inordinate amount of time trying to figure out, what does our leader want? What are they thinking? Well, just spell that concern and tell them exactly whats going on. 3. Engage to transform And the third part is engagement at a totally different level. And youre engaging now with the purpose of transforming that relationship. I will use David Thodey  of  Telstra as an example. One of the first things he did as the new CEO was to go onto their instance of Yammer and post a question that said, Please post your top 10 wasteful processes and procedures and well either get rid of them or explain why were keeping them. And 700 responses came within the first hour. Thats a lot of pent up demand. @jasonsbradshaw @Telstra not sure what the problem isI will ask the team to check if there are any problems David Thodey (@davidthodey) December 17, 2014 And to his credit, to his executive teams credit, they didnt go off into a room. They came back into that post and started engaging people like, Oh, yeah, thats a really good point. Thats a good one to get rid off, or This is exactly why were doing it. And they did this inside of that channel. And it made the point now that were going to be taking our relationship as leaders, as executives in this organisation, and were turning this around. It was that engagement, that willingness to listen and share, but most importantly to engage people at this level, and with that level of transparency that really started building trust with employees, that frankly, it wasnt there before. Common mistakes  leaders make  on social: No interaction: I think for them to think that it is a place where they can broadcast, and all they have to do is just put out what they would normally put out in an email and then walk away. Relying on others:  Where they feel like its somebody elses job, its marketings job, or its internal communications job. Its not my job to go out there and actually post something and engage with people. Its somebody elses job, right? Not putting themselves on the line: And I think, no, no, this is not again just a place where you put up pre-defined and pre-scripted memos. This is a place where you bring yourself as a leader. And put yourself out there a little bit on the line. Every time you go out there and step outside of your office and engage with people in real life, youre putting yourself on the line, and this is no different. Daily habits leaders should adopt for digital and social: Listen every day:  Listen to what people are saying. If its your Twitter account what are the notifications, what mentions are people pinging you about. What are people saying? So if you set up your listening policy in a good way then it should be pretty easy to listen. Follow people  you care about: So for example, I have set up my Twitter account to follow about 400 people and these are 400 people I care about, the brands, or their clients, or theyre just people I have come to see are very helpful to me in understanding whats going on.  So I use my Twitter stream very strategically and Im constantly culling and adding new people and deleting other people. Its the best way, I have set it up. Other people may want to have news alerts set up. It could be around topics, it could be anything but find ways to spend 15 minutes. Check social media on your break: What David Thodey at Telstra does and its what quite a few other people do. They just pick up their iPad or their phone and when theyre at a break or over coffee, they just kind of spend through and see what the leading discussions are inside of their internal social network. But its building that habit so that listening becomes a foundation of everything that you do as an engaged leader. Charlenes Social Experience: Twitter LinkedIn: I am pretty active on Twitter not to the extent that some people would say. I might go for weeks sometimes without doing a single tweet and then I might go to a conference and put out 20 tweets. The other thing, I use quite frequently is LinkedIn. Blogging: What I have found is blogging, I go hot and cold depending on the phase of what Im working on.  If I have a lot of ideas, Ill be sharing that pretty frequently. Other times, when Im more on execution mode of the ideas. So recently, between the acquisition and other things, I have not been blogging, Ive been more doing op-eds on other sources, doing podcasts for example, to get the ideas of the book out. So I flex, I go back and forth. Share interesting content: But more than anything else, Ive always been focused on making sure that the content I create is helpful to people. It has never been about getting more influencers or more followers or getting a response. It is always keeping in mind who my audience is and how I can develop a better relationship to help them and to make sure that the things that I do have impact and are pragmatic and offer value.

Writing About Using An API In Resume

Writing About Using An API In ResumeIf you are preparing to write about using an API in resume, I'm sure that you already know that you need to learn a few things. You may even already have a resume that you want to use as the basis for your new career.Once you have a resume, there are quite a few things that you will need to do to prepare for writing about using an API in resume. At first, it may seem like there is too much work involved to go through. However, you will find that once you get started, the process will become easier and the end result will be a great resume that has all of the information that you need to get hired.When you are writing about using an API in resume, one of the first things that you will need to do is to go through your resume and look for items that you would like to include or need to point out. These items could be something like: my history of work, some tips or experiences that I have had in the past, any awards that I may have won, or other perso nal information which you feel will be useful to your resume.Now, when you are reviewing your resume, you will probably find that many of the items listed are more appropriate for a job application. While this is true, most employers are looking for a good resume when they are hiring new employees. So, instead of trying to go through each item, you should focus on the important ones.After you have done this, you will need to start writing about using an API in resume. The idea is to summarize everything that you found during your review of your resume in a paragraph or two.Instead of having to fill in each and every thing that you need to include about yourself, it is much easier to list what you have covered such information with a single paragraph. This should outline the important points about your resume, which will help it stand out from the others.After you have finished writing about using an API in resume, you will need to take the time to read through your resume one more t ime to make sure that it is still easy to read and that it is still easy to understand. You can do this by pointing out the key points that you want to make about your resume and ask someone else to read it.After you have read over your resume and have taken the time to write about using an API in resume, you will want to send it off to an employment agency or to someone who specializes in writing resumes. With this, you will have a great resume that will give you the best opportunity to get hired.

How to Act Self-Confident - Personal Branding Blog - Stand Out In Your Career

How to Act Self-Confident - Personal Branding Blog - Stand Out In Your Career To help with confidence development, simply try “acting confident” to the outside world, practicing how it feels. The outside “show” helps the inside “take.” It’s okay to display confidence you don’t feel, to take a leap of faith. Pretending is not faking or hiding weaknesses. It’s playing the part you want to achieve. When I coach politicians, I tell them to start behaving now as if they had already won the election. If they act the part they are seeking before they get it, it will give them practice in living this success, and it will cause voters to see them in the role, which will make the election more likely to go in their favor. Sometimes people take offense about “acting the part,” as if doing so means that they are fakes. Anyone who has children knows parenting is a fake-it-till-you-make-it experience. Surely confidence deserves the same pass. Comparable fake-it-till-you-make-it action is also what most enterprises are built on. (By the way, a good time to start your acting is first thing in the morning before your brain figures out what you’re doing. Be determined to go through your day feeling undaunted. If at the beginning, the middle, or at the end of the day, you appear scared and timid, you will decrease others’ confidence in you at home and in the office.) One CEO told me, “I still doubt myself every single day. I’ve had painful situations, times when it was really tough. What people believe is my self-confidence is actually my acting in reaction to fear.”

Bullying in the Workplace Fear, Loathing and Lawsuits - Personal Branding Blog - Stand Out In Your Career

Bullying in the Workplace Fear, Loathing and Lawsuits - Personal Branding Blog - Stand Out In Your Career In sociology, you learn that all small groups function similarly and that includes the opportunistic behavior of bullying. This learning is one of many reasons I encourage students to get something more than a vocational education, since simply studying finance, engineering or another skill-based major leaves you without the requisite knowledge for understanding behavior at work. Social sciences should be required for anyone who intends to earn a living. Bullying is a fact of life, whether you work in a company, volunteer in a cause-based organization or play hopscotch on the schoolyard in third grade. At some point, it’s likely that someone will try to dominate, frighten, and otherwise rob you or someone you know of rights, income or a sense of well-being. Bullying typically serves the bully’s self-interest, which might be financial gain or simply the antisocial urge to harm another. In school, bullies steal lunch money. In business, bullies go for greater financial gain, privilege or position. Of course, there is a difference between a schoolyard bully and a workplace bully. Largely the difference is who knows and is complicit in the bullying, who has gain associated with it, and what the harm equates to in real terms. There are special issues of the legality surrounding bullying when they take place within the confines of a corporation. The legalities may involve the responsibilities of corporate officers who knowingly engage in such acts or neglect to take corrective action when they are made known. Intentionally causing emotional harm, self-dealing, conspiracy, slander, and misrepresentation or misappropriation of assets may have significant legal consequences. When you are bullied, the best course of action is to get sunlight on the bully’s behavior. The first person to engage in this manner is the bully him or herself. Let them know what you are seeing. Be clear, objective and stick to the facts. Make your best attempt to stop them, by making it clear that it’s in THEIR best interest to stop. It will help to have a record that you can refer to. Should that not be enough, report the behavior to get more daylight on it. Once again, be objective. At this point, its critical to have documentation, not just about the bully’s actions but also the effects on you. Even when there are supervisors, it’s possible that no one wants to intercede. After all, fear and intimidation are part of the bully’s arsenal, and most people are loathe to stand up to a bully. In schools we see vicious bullying going on with the knowledge of teachers and administrators, much less other students. People choose to ignore the behavior because they feel imperiled or worse, they join with the bully, because it feel empowering to side with someone boldly causing harm to another. Unfortunately, that leaves you with the final option, which is legal action. Get a knowledgeable attorney who can intercede on your behalf. The goal should be to stop the bullying behavior, and restore your workplace to a safe environment so you can be productive. Bullying happens. It’s happened to me. And, likely it has or will happen to you. Keep in mind that your ability to manage yourself, will allow you to lead others to a solution that is not just best for you but for your company as well. You may be a world-class employee. You may have helped or otherwise supported the person who is now bullying you. Dont let bullying change your values, your personal brand or your belief in yourself. Be smart. Be objective. Dont become a smaller, angrier or vengeful version of yourself. Key Learnings: Never expect anyone to come to your aid, even when in the past you have come to his or her aid. Never confuse how you act with how anyone else will act. Don’t mind read.   Simply document actions and observable behaviors. Advocate objectively for yourself and your organization. Use the appropriate chain of command, as long as you are getting responsive action. Don’t stand on principle; be practical. Don’t expect anyone to have a sense of right and wrong. Rules, codes of conduct and corporate values are often suspended when fear and money are involved. Remember this is not about you. Your perspective should be that it is in the best interests of everyone â€" including shareholders to stop a bully from diminishing the productivity and value of a business or organization. Are you being bullied? Or have you left a job because of a bully? Has it negatively affected your work history? Let me know your story, and I will give you some guidance. Email Nance@NanceRosen.com. Subject line: Bully.

Free Program Template

Free Program TemplateThere are free program templates that can be downloaded from the internet. You do not have to pay to be able to create an effective and unique program to use for your business. I am going to explain why these templates are so useful.Every business has their own design. They might have a unique color, their logo, their slogan or something similar. As a result, they will want to be able to provide a design that is easily readable. Using these templates, it is possible to create a logo that stands out above all others.The best thing about using a free program template is that you get the chance to make any changes you wish. Some people don't like the way a logo looks so they change it, however, they only change the details. They don't change the design of the design. For those people, it is a good idea to purchase an original template.These templates also allow you to build a team of people who will be able to help with your overall design. It will also be easier fo r you to manage the changes that you want to make as you become familiar with the product. By using a program template, it will be easier for you to change the look of the program. This will make it easy for you to improve it in the future.A free program template can be downloaded for free. The fact that you are using a free program makes it even more attractive. You can download it and use it as many times as you wish. It is a great way to learn the ropes.The program template that is available for free is unique. It provides a different option every time you open it up. You can download one that matches your personality and business needs. It will be easy for you to get a new program in a matter of minutes.There are several programs available online that can help you in your business. The templates can help you create a custom program that is suitable for your business. You can use a free program template for this purpose. It will be easy for you to learn the ropes.If you have a bu siness that requires you to design a logo for your products, then a free program template is the way to go. It will be easy for you to create a unique program that will stand out from all the others. It will be more interesting for you to learn the ropes.

Leadership The Magic Ingredient

Leadership The Magic Ingredient Leadership: The Magic Ingredient Leadership is an amazing thing… especially when that magic ingredient is present in someone early in their career. This past weekend, I was at a conference providing career advice to career professionals from all over the world.   It was interesting to hear so many different stories and career goals. But the best stories came from young people who were early in their careers.   I just loved hearing about their enthusiasm, and it is at this point that I could see their future clearly and the success that they will undoubtedly enjoy. And it boils down to one thing: They are asking questions. The secret to leadership is all about being aware enough to stop and ask questions… it doesn’t mean questioning oneself or one’s decisions, but asking questions like: “Is there a better way of doing this?” “How can I be better?” “What do I need to know/do to get to where I want to be?” “What steps do you recommend?” The people that don’t pause and ponder things are the ones who make mistake after mistake, and are not self-aware enough to make course corrections to avoid costly miscalculations. They are arrogant, and come across as self-entitled, which can be damaging to their personal brand, not to mention their careers. But another thing that people who demonstrate successful leadership have is humility. The humility to realize that they aren’t perfect, mistakes are bound to happen, and that they realize that others have been there before them and made those same mistakes.   Most importantly, they realize that it is ok to reach out and ask for advice…  in order to avoid those pitfalls. There’s a certain humility and humbleness that takes place when asking for help, and when someone takes the time to make such a request, it motivates others to lend the assistance for which they are asking. The best leadership examples are ones that are respected, and respect comes from asking the right questions to better understand the world and how they fit in it.

The Key to a Successful Job Interview

The Key to a Successful Job Interview The Key to a Successful Job Interview The Key to a Successful Job Interview May 7, 2010 by Career Coach Sherri Thomas Leave a Comment Your message needs to be crystal clear during a job interview. A resume is a logical, factual and one-dimensional piece of paper. But when you meet with a potential employer face-to-face you can bring your message to life and make it more powerful and memorable. Whether you are networking with a potential employer or sitting in a formal job interview, you have a limited amount of time to get your message across. So, telling a great career success story is critical. The key to a successful interview is pre-selecting stories that demonstrate you have the right experience and knowledge to perform that job successfully. Talk about past experiences, results, and accomplishments that relate to the new position. Summarize each story by giving an overview of a particular situation or challenge, the expectation or goal, your specific contributions and the result of your contributions. Practice your stories out loud, over and over again. You must be able to talk about your experiences and successes confidently. Remember, you dont get a second chance to make a good first impression, so you need to be polished, professional and confident.